Frequently Asked Questions

Everything you need to know about shopping at Lange General Store.

What is the standard shipping timeframe?

We process most orders within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, Lange General Store ships to addresses within the United States and Canada. We are working on expanding our shipping zones in the near future.

Are your products locally sourced?

We pride ourselves on supporting craftsmanship. While we carry a variety of goods, a significant portion of our inventory is sourced from local artisans and small-batch manufacturers.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.