Returns & Exchanges

At Lange General Store, we stand behind the quality of our goods and offer a 30-day return window for most items in their original, unused condition. We want to ensure every customer is completely satisfied with their purchase from our shop.

1

Initiate a Return

Contact our customer support team via email or our online portal with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all tags and labels are attached to prevent damage during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location or your local post office.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing